Privacy Policy
Last updated: June 27, 2026
Your privacy is important to us. This Privacy Policy explains how candlestick.chat collects, uses, stores, and protects your information.
1. What Data Will Be Collected?
We collect the following data:
- Email address (if registered)
- Uploaded chat files
- Payment information (handled by Creem)
2. Why We Collect These Data?
We collect these data to:
- Create your account
- Analyze your chat data
- Process payments
- Improve the service
3. What We Store?
We do store:
- Analysis metadata
- Emotional scores
- OHLC data
- Volatility
- Trend
- Generated reports
4. What We Will Not Store?
We do NOT permanently store:
- Original exported chat files
- Original message text
- Media attachments
5. How We Process Data
We don't save your conversations. Instead, they are transformed into anonymous statistical signals. These metrics cannot be used to reconstruct your original conversation.
- Emotional OHLC values
- Message counts
- Volatility
- Trend indicators
- Relationship snapshots
5. How We Handle Chat Records
- Uploaded conversations are used only for analysis.
- We do not sell, share, or use your conversations for advertising.
- Analysis results are generated automatically by AI.
6. Third-Party Services
We use trusted third-party providers to operate the service.
SupabaseOpenAICreem
7. Contact
If you have any questions about this Privacy Policy, please contact us at support@candlestick.chat